Ce facem la Breakfast in the Cloud: E-commerce Edition?

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Focus Telecom Polska Sp. z o.o.

Ul. Ostrobramska 101 A

04-041 Warszawa

–

+48 222 289 084

c.muresan@focustelecom.eu

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Customer Service
Sales & Marketing
Telemarketing Campaigns
Call/Contact Center
Debt Collection
Virtual Reception
Teleconferences
Videoconferences
Hosted PBX
Focus VMD
Focus Desk

CALL CENTER / CONTACT CENTER

Focus Contact Center is a program for contact center, colloquially called call center. It connects inbound telephone communication, outbound as well as email and chat.

CUSTOMER SERVICE

Focus Contact Center is a professional infoline thanks to cloud computing Call Center solution. It enhances multichannel communication – a connection of inbound (customer service) and outbound (sales).

CALL CENTER DEPLOYMENT

Cloud Call Center (cloud computing) allows for quick and easy deployment. Try free demo of the application for call center, it is available for work at most a few days after signing contract.

Contact Center

Application for customer service - Focus Contact Center connects phone, mail, SMS, live chat with multichannel customer service. All of that in one call center – customer service department.

FOCUS TELECOM

Has been on the ICT market since 2008. The company specializes in designing, developing and giving clients innovative products and services for call center and contact center.

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