WC

Hosted PBX

Modern PBX (Private Branch Exchange) – multifunctional, easy to operate, fully configurable and cost-effective.
Indispensable in Your business!

Expand your communication and grow your business with the cloud-based Focus PBX

Use new technology, cut down OPEX, and make your customers return time and time again

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outgoing-call-symbol

smartphone

conference

fax-machine

interface

videocall

voicemail

people

money

Expand your

communication

and grow your

business with

the cloud-based

Focus PBX

Use new technology, cut down OPEX, and make your customers return time and time again

Focus PBX Advanced Functionalities

Focus PBX Advanced Functionalities

Interactive Voice Response

Set unlimited voice messages. Build paths for your customers to follow, define authorization and voice mail redirects, and easily upload mp3 files with the on-hold music you want.

Interactive Voice Response

Set unlimited voice messages. Build paths for your customers to follow, define authorization and voice mail redirects, and easily upload mp3 files with the on-hold music you want.

Fixed and Mobile Phone Numbers

Connect all your company mobile phones to the PBX and use phone numbers from any SIP trunk provider.

Connect all your company mobile phones to the PBX and use phone numbers from any SIP trunk provider.

Fixed and Mobile Phone Numbers

International and Toll-free numbers

Are you doing business internationally, or planning to? Win the trust of your customers and make it easier for them to contact you by using a number from their country or region. Also, increase the number of calls by allowing your customers to call you free of charge – launch a toll-free number in any country of your choice.

International and Toll-free numbers

Are you doing business internationally, or planning to? Win the trust of your customers and make it easier for them to contact you by using a number from their country or region. Also, increase the number of calls by allowing your customers to call you free of charge – launch a toll-free number in any country of your choice.

Call Recording and Storing

Record phone calls with unlimited storage space. Ensure caller security by not storing sensitive data, such as personal information or credit card details.

Record phone calls with unlimited storage space. Ensure caller security by not storing sensitive data, such as personal information or credit card details.

Call Recording and Storing

Billings, Statistics, and Reports

Generate billing documents, statistics, and reports when needed to get better insight into the communications of your company.

Billings, Statistics, and Reports

Generate billing documents, statistics, and reports when needed to get better insight into the communications of your company.

Numbers and User Groups

Group as many users as you need under one phone number (internal or external) and assign them calls at random, as a group, linearly, or RR.

Group as many users as you need under one phone number (internal or external) and assign them calls at random, as a group, linearly, or RR.

Numbers and User Groups

Quick and Convenient Setup

Save your IT department the headaches of equipment support by letting us handle the technicalities of running the PBX. See how you can migrate your communications to the Focus PBX.

Quick and Convenient Setup

Save your IT department the headaches of equipment support by letting us handle the technicalities of running the PBX. See how you can migrate your communications to the Focus PBX.

Web Panel Screenshots

Core Features

Fax2Mail

Send and receive faxes electronically, even using an old fax machine. Save paper, power, and time. Manage the sending schedule and user rights with the Focus PBX panel.

Call pickup

Set who can take calls if a person or group is absent. Route calls only to the right people. Use incoming call pickup to take a call in any situation.

Black/White Lists

Control your costs and outbound communications by blacklisting calls to selected numbers, or specifically whitelisting those that can be called.

Cost Limiting

Easily and efficiently control your phone costs with periodic (daily, weekly, monthly) or user-specific limits.

Presentation Numbers

Decide what number your outbound calls present with to make you easier to recognize for your  customers and business partners.

And much, much more!

What You Get

Specialist Support

Enjoy a 30-day free support period with a dedicated specialist.

Specialist Support

Enjoy a 30-day free support period with a dedicated specialist.

Your default SLA includes support via phone, e-mail, and chat during business hours, i.e. Monday – Friday 8 AM to 6 PM CET. Expanded SLA tiers are also available.

SLA – Service Level Agreement

SLA – Service Level Agreement

Your default SLA includes support via phone, e-mail, and chat during business hours, i.e. Monday – Friday 8 AM to 6 PM CET. Expanded SLA tiers are also available.

Updates

Get all system updates for free and without time limits. Use all newest features as soon as they go live, without hassle and lengthy downloads.

Updates

Get all system updates for free and without time limits. Use all newest features as soon as they go live, without hassle and lengthy downloads.

You May Also Need

Be reachable and cut the time customers need to call your company with Overflow Queues that route the calls according to pre-set criteria.

Overflow Queues

Overflow Queues

Be reachable and cut the time customers need to call your company with Overflow Queues that route the calls according to pre-set criteria.

SLA Progress, SLA Progress+, SLA Premium

Get SLA Premium to ensure response to your issues within 30 minutes 24/7/365. Alternatively, SLA Progress+ is effective 24/7 except bank holidays, and SLA Progress protects you 24/5.

SLA Progress, SLA Progress+, SLA Premium

Get SLA Premium to ensure response to your issues within 30 minutes 24/7/365. Alternatively, SLA Progress+ is effective 24/7 except bank holidays, and SLA Progress protects you 24/5.

Benefit from our expertise with training sessions at your offices. Evaluate the results based on performance.

Staff Trainings

Staff Trainings

Benefit from our expertise with training sessions at your offices. Evaluate the results based on performance.

Migrating to Focus PBX in 3 Steps

1. Number Migration

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Existing numbers – migrate to a SIP trunk provided by us or externally.

New numbers – get new phone numbers from us.

2. Telephone Configuration

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Your analog phones – need to be connected to a VoIP gateway.

Your digital phones – configured using a link we provide.

Our new digital phones – configured automatically.

3. PBX Configuration

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Implementation  – you get implementation and basic training at your office as standard.

Training – you get an introductory PBX admin training for free.

Setup – we help you setting up the system to suit your exact needs.

Focus PBX Users

Decathlon

Neckermann

Rhenus Logistics

Kuehne Nagel

Shimano

Asus

L’Oreal

Nextbike

Cleverlog-Autoteile (Inter Cars)

Avis

Sodexo

ABC Data

Try the demo