Click2Dial (Focus CTI) connector is a dedicated Salesforce plugin that integrates Contact Center and CRM systems.
Now your Sales, Telemarketing, Service teams can take full advantage of the Contact Center system while working inside your Salesforce CRM.
Improve Sales, Telemarketing effectiveness
…and take your customer service to the next level
Click to Call
Record calls and secure every customer engagement
Make sure you won’t miss anything
Track, measure and report
Now you can have easy access to all communication from your CRM