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Getting the most out of Telesales, Customer Care & Onboarding
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Internationalization – how to communicate with your customers in their language
Customers complain about your IVR? Change it with these 5 tips

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CALL CENTER / CONTACT CENTER

Focus Contact Center is a program for contact center, colloquially called call center. It connects inbound telephone communication, outbound as well as email and chat.

CUSTOMER SERVICE

Focus Contact Center is a professional infoline thanks to cloud computing Call Center solution. It enhances multichannel communication – a connection of inbound (customer service) and outbound (sales).

CALL CENTER DEPLOYMENT

Cloud Call Center (cloud computing) allows for quick and easy deployment. Try free demo of the application for call center, it is available for work at most a few days after signing contract.

Contact Center

Application for customer service - Focus Contact Center connects phone, mail, SMS, live chat with multichannel customer service. All of that in one call center – customer service department.

FOCUS TELECOM

Has been on the ICT market since 2008. The company specializes in designing, developing and giving clients innovative products and services for call center and contact center.

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