Posts archive

Patient support

Modern Technology in Patient Support

The healthcare industry is in many ways unique – your customers are patients, the stakes – the life and health of them or their families, the legal environment – restrictive. The customers/patients have more choice, are more conscious of their rights, and have growing expectations. And the competition is growing ever stiffer. How can you improve the performance of a medical clinic, lab, or hospital, by differentiating your services?  

Expanding and strengthening our partnership – Focus Telecom training with ABC Data

Today, at our Focus Telecom offices we are doing the first in a series of trainings for ABC Data. Their team of product- and key account managers are spending a full day with us. They are learning the details of our solutions, such as Focus Contact Center, Focus Chat, Focus Desk, and Virtual PBX. This marks a great opportunity to exchange knowledge, but also to meet, network, and ask questions. And, since all participants are sales people, they can share […]