Customer communication is a complex process, going through huge amounts of data. To improve customer support speed and comfort, lower the number of mistakes, and standardize processes, consider using automation rules.
“To err is human” – we all make some errors and mistakes, but many more if tired or under stress. A bad error when dealing with a top customer may be fatal to your company and result in terminated contracts, damages, or even legal action. How can you use business automation to help prevent such errors?