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Focus Telecom and ABC Data Join Forces

Having started this year, cloud-enabled business communication tools by Focus Telecom are now being distributed by ABC Data. Partnering with a distributor in SaaS solution sales is a new, unique business model. New Cloud Computing Partnership Model In the most popular model it is the software developer who does the sales. The news, on a European scale, is partnering with a distributor. Focus Telecom’s partner in the new approach is ABC Data, a leader in IT equipment and consumer electronics […]

Case study – improving insurance sales

Only 1 in 4 customers of insurance companies is satisfied with customer service. Customer complain about slow service, lack of individual approach or the need to provide information which has already been given. RESO has decided to improve customer experience and to this end, the company has implemented a communication platform integrated with a central database.